To setup a callgroup (aka huntgroup) is something trivial in most modern day pbx, so any call entering the group can be "hunted" by any other user belonging to the same group. What is no trivial at all is telling the intercepting user from who is the call coming from, much less the user who was originally targeted.  This forces the user to hunt blindly, which is far from optimal.

Our development puts in the hands of the hunter additional info, such as origin of the call and user to who is destinated, and one line per entering call, so we can choose which one to pick, if any at all. And all this information is shown in a convenient and intuitive XML menu.

Originally developed for SNOM phones, it is easily adaptable to any XML enabled + graphical viewer phone.

In it's current implementation in the vast majority of available pbx, it's funcionality is restricted to one call at a time.

Our added value is it's design, thought from the ground up to be able to support multiple incoming calls, so the user is able to choose the desired call from the terminal.


The script behaviour is as follows:

1. One call enters the huntgroup

2. In the screens of group member phones, an unintrusive browser appears, showing the incoming calls plus destination for each of them.

3. If the user wants to call ignoring the call, simply cancels the browser and can continue using its line, and after finishing the call, the browser cames up again, if applicable.

4. If the call is picked either by the original user, via browser, via *8 or call is cancelled at the caller side, it vanishes from the list which renders on the screens.

5. System accept simultaneous incoming calls.

The code and the setup guide are available freely of charge under our registerd users' download area.